FAQ
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Why should I use a travel agent?
As travel specialists, we provide insider knowledge, access to exclusive experiences, and meticulously planned itineraries that cater to your unique preferences. Our goal is to create a seamless, unforgettable journey, handling every detail from VIP amenities to behind-the-scenes tours that are often unavailable through standard booking platforms.
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Why do you charge a planning fee?
Our purpose is to craft an exquisite journey that mirrors your dreams and desires. Unlike generic booking sites or standard agencies, we devote time, expertise, and an intimate attention to detail, tailoring each moment of your experience to align seamlessly with your vision. Our planning fee reflects the commitment, dedication, and industry insight we bring to designing a journey that is uniquely yours.
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What kind of experiences can you arrange for my trip?
We offer curated experiences tailored to your tastes and interests, from private yacht charters and personalized wine tastings with renowned sommeliers to exclusive access to cultural sites and one-on-one time with local artisans. Whether it’s a private safari, a secluded island retreat, or VIP access at international events, we aim to make your travel dreams a reality.
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How do you handle privacy and discretion?
Client confidentiality and privacy are our top priorities. We work discreetly with trusted partners worldwide, ensuring all travel arrangements are made with the utmost confidentiality. Additionally, our digital itineraries are secure, allowing you to access your plans easily and privately.
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How far in advance should I plan?
We recommend starting the planning process at least 6-12 months in advance for complex, high-end itineraries, particularly for popular destinations and experiences that book up quickly. For honeymoons, destination weddings, and major events, booking even earlier is advisable.
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Can you accommodate last-minute travel requests?
Yes, we can often accommodate last-minute requests, thanks to our network of partners. However, certain experiences may require additional time to arrange, and fees may apply to expedite services.
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What if I need to make changes during my trip?
Our team provides ongoing support throughout your travels. Should you need to modify any part of your itinerary—whether it’s extending your stay, arranging new activities, or handling unexpected changes—simply reach out, and we’ll handle it promptly.
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What if my plans change and I need to cancel?
We understand that plans can change. Our cancellation policies align with those of our partners, and we work to minimize any cancellation fees whenever possible. We also offer travel insurance options that may provide additional coverage for cancellations due to unforeseen circumstances.